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3.
STOP cards: what to
do with them after they have been filled in?
Two parties have “responsibility or ownership” after a STOP card has been
written. The “observer” that wrote the card and the “responsible
supervisor” for the area or team in which the observation was made.
The “observer” that wrote the card needs to follow up (himself or ensure
someone else does) any corrective actions that he has proposed and, when
applicable, must give feedback to the person he had the conversation with. If
there is no follow up action and no further feed-back to be given there is no
further “responsibility” for that card. This is what will be the case with most
cards. The database will greatly help individual “observers.”
The “responsible supervisor” for the area or team in which the
observation was made must ensure that all cards (handwritten or from the
database) raised in his area are collected and reviewed frequently. He should
use/discuss the cards on the daily and weekly meetings with his team. A review
of the findings and corrective actions on the STOP-cards must become a standard
discussion item on these meetings. This is where the value of STOP really comes
to bear: daily and weekly discussions at a small local level on what needs to be
improved in the day to day safety management of a site or area.
There is also value to be gained from the STOP cards at an Asset Team or
Corporate level. The statistics on card numbers and card categories will give
valuable information that will be used to steer our safety efforts. This type of
analysis will mostly be done with the assistance of unit or corporate HSE
advisors.
4.
Collecting and
working with the cards: the PDO STOP Database
To
assist supervisors in managing the possibly large number of STOP cards that are
generated in an area, a user-oriented database has been developed. The key
design criteria have been: no additional administrative burden, user friendly,
self-explanatory (zero training for users).
A
small software program needs to be installed on a PC to enable access to the
central database. If the program is not available on a PC already: call the
PC-Helpdesk on 1111 for advice.
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