By looking at the current context and case for change in comparison to where CR wants to be, several building blocks were identified to act as main themes. To realise each theme, Community Relations is driving several initiatives:
1. Business delivery: including, for example, working with major project teams to identify and manage community impacts, and community profiling for operational areas.
2. Stakeholder engagement: capacity building for local authorities on PDO operations, processes, and ways to co-operate, setting up a stakeholder engagement committee to share project progress and discuss community needs and issues.
3. Integration and development: Integrating with the business functions to support delivery of projects and operations with minimum disruption to operations and least harm to local communities.