Notification No. 02/2013 To: Fountain Incident Management Users Dear All, In reference to our earlier communication circulated on November 14, 2013, PIM – PDO Incident Management will be in production on 10th December. Users who are using Shell NIM for processing incidents will switch over to “First Report of Incident” in PIM. Click Quick Reference Guide that will walk you through the steps required to log an incident in PIM. You can access PIM training instance by clicking here For assistance, please contact HSE focal points (Nasra Maamery - MSE51or Nasser Amri, MSE511) Alternatively visit HSE-Website at hyperlink for support. Thanks and Regards, Hilal Bhat – UIIT13 Project Manager (PIM – PDO Incident Management)