The fitter released the handrail too early, assuming the last few steps were safe to take without support. He was in a hurry, intending to quickly verify a fit-up level before joining his colleagues for a break. He was not paying full attention to his footing, leading to misplacement of his foot on the step. Risk normalization had occurred – repeated routine use of the stairs without previous incidents led him to underestimate the hazard. The use of handrails and footing hazards was not discussed in the TRIC/TBT, which reduced risk awareness.